6.1 The delivery of the Software shall take place after full payment. The delivery times mentioned by the Supplier are estimated and can under no circumstances be interpreted as a strict deadline for delivery, unless Parties expressly agree otherwise in writing.
6.2 The delivery of Credits shall take place immediately after the Supplier receives full payment, by transferring Credits into the online account of the Customer. After the delivery of the Credits, the Credits can be used to upload Software or to place a request for downloading Software. After uploading the Software, the Supplier modifies the Software for the Customer. When the modification is finished, the agreed number of Credits relating to that modification are deducted from the Customers' Credit balance and the Software is delivered.
6.3 The Supplier strives to modify Software that is uploaded during regular working hours as soon as possible. Modifying the Software as soon as possible qualifies as a best effort obligation, because the achievement of the intended result cannot be guaranteed. However, after the Software is uploaded the Supplier will modify the Software within a maximum period of 1 (one) week.
Important Notice:
If the Software is not modified within 1 (one) week after uploading, Parties will consult to agree whether the Customer still wants the Software or wants to cancel the order. The sole and exclusive right of the Customer, if the situation occurs that the modification is not performed within 1 (one) week after uploading, is to cancel the order of the Software without deduction of Credits.
6.4 After uploading the Software, the Customer is obliged to instantly check and establish whether the Software is complete and without damages, though in any case within 48 hours.
6.5 The Customer is no longer entitled to invoke any shortcomings or faults in the performance, if the Customer does not file a complaint with the Supplier in writing within four (4) days after the moment the Customer discovered the shortcoming or fault or should reasonably have discovered the shortcoming or fault (loss of rights).